ST | AV
A fresh start.
A steady pair of hands.
It happens more often than you would think. Late-stage missed details, sudden price changes, a quote that does not match the invoice. Here is how a clean switch usually runs.
The signs it is time to switch
- The quote keeps growing every email
- Different person answering each call
- Vague answers when you ask about specific kit, operator, recording
- No walkthrough offered before quoting
- The first event went badly and they will not own it
How a clean switch runs
- You call. Tell us the date, venue, format. Steven answers his own enquiries.
- We check the kit calendar in real time. Honest answer whether we can step in, that day.
- Walkthrough within 48 hours. Even tighter for events inside a fortnight.
- Written quote, scoped to your room and date.
- You sign, we lock the date. Same operator on every call from there.
What a clean switch looks like
When the previous AV supplier let you down
This page is here because switching supplier mid-cycle is not a small ask.
A short look at what onboarding to ST | AV looks like end to end: recce, kit spec, day-of run, and one operator across the day.
What will NOT happen
- Bad-mouthing your previous supplier. Their side of the story isn’t known here.
- Promises that it can be fixed if the event is in three days and the kit calendar is full.
- Price-gouging because you are stuck. Quote is the same as if you came here first.
One team, from first call to final cue
Let’s make your event happen.
Tell us the date, venue and what you have in mind.